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Microsoft says consumer products services recovered; still monitoring enterprise services

By Thomson Reuters Nov 13, 2026 | 11:40 PM

Nov 13 (Reuters) – Microsoft said its consumer products services had ​fully recovered ‌at 4:10 p.m. UTC on Friday (1610 GMT), while it was seeing ‌some ​sustained recovery ⁠for its Microsoft ⁠365 enterprise services.

The technology giant said it was “monitoring the backlog ​of email messages accrued during ⁠this event” ⁠before considering the ​issue with the ​enterprise services resolved.

“Due to the ‌severity of impact this incident caused, we’re monitoring ⁠for an extended period to ensure no additional mitigative ⁠actions ‌are required,” ⁠Microsoft said in ​an ‌update on its ​service status ⁠page.

(Reporting by Sathvi G Bhat in Bengaluru; Editing by William Mallard and Stephen ​Coates)