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Five US states join FTC lawsuit alleging Hims & Hers engaged in unlawful privacy practices

By Thomson Reuters Nov 10, 2026 | 3:38 PM

By Kanishka Singh

WASHINGTON, Nov 10 (Reuters) – Five US states have joined the Federal Trade Commission in a lawsuit that alleges telehealth company ​Hims & Hers Health engaged in deceptive and ‌unlawful privacy practices, the FTC said on Tuesday.

• The lawsuit alleged that the company shared consumers’ sensitive health information with third-party advertising platforms, despite claiming its services maintain ‌consumers’ ​privacy, and it deceived users ⁠about its billing and ⁠cancellation practices, according to the FTC.

• The amended complaint filed by the FTC now includes Arizona, Florida, Nebraska, Ohio and Wisconsin, the FTC said ​in a statement.

• The original FTC lawsuit in July was filed along with Los Angeles ⁠County and Utah.

• The amended ⁠complaint was filed in the US ​District Court for the Northern District of California.

• Hims & ​Hers is one of the largest telehealth players ‌in the market for weight-loss drugs.

• The company offers telehealth appointments and prescriptions for erectile dysfunction, hair loss and mental health medications, which it ⁠ships straight to customers.

• “We will vigorously defend ourselves against these follow-on claims, which rely on the same flawed allegations ⁠advanced in ‌the government’s lawsuit,” a Hims & Hers ⁠spokesperson said on Tuesday.

• The FTC ​and its ‌initial state partners first alleged in ​July that ⁠the company misled consumers about keeping their health information private and has shared consumers’ health information with Meta Platforms, Snap and other third parties.

(Reporting by Kanishka Singh in Washington; Editing by David Ljunggren and ​Matthew Lewis)