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US sues Lyft, alleges discrimination against disabled riders

By Thomson Reuters Nov 9, 2026 | 7:48 PM

By Kanishka Singh

WASHINGTON, Nov 9 (Reuters) – The US Justice Department sued Lyft on Monday, alleging the ride-hailing services provider discriminated against passengers with disabilities, ​including those who use service animals and ‌mobility devices such as stowable wheelchairs.

The lawsuit seeks $53 million for individuals with disabilities who Lyft allegedly discriminated against, and who have submitted complaints to Lyft or the Department of Justice, the DOJ ‌said ​in a statement.

Lyft did not immediately ⁠respond to a request ⁠for comment on the lawsuit, which was filed in the US District Court for the Northern District of California.

The lawsuit alleges Lyft violated Title III ​of the Americans with Disabilities Act of 1990, which prohibits private transportation companies from discriminating based on ⁠disability.

The lawsuit seeks a court ⁠order to force Lyft to stop the ​alleged discrimination, to modify its policies to comply with the ​Americans with Disabilities Act, and to train its ‌staff and drivers on the law, the Justice Department said.

The Justice Department alleged that Lyft and its drivers routinely refuse service to individuals with disabilities and refuse ⁠to reasonably modify Lyft’s policies and practices to avoid such discrimination.

Last year, the US government sued Uber, accusing the ride-sharing ⁠company of violating ‌the same federal law by discriminating ⁠against passengers with disabilities.

That lawsuit sought $125 million ​for ‌individuals subjected to the alleged discrimination and ​who previously ⁠submitted complaints to Uber or the Justice Department.

Uber had said it disagreed with all of the allegations, and was committed to expanding access and improving the experience of riders with disabilities.

(Reporting by Kanishka Singh in Washington; Editing ​by Caitlin Webber)