×

Malaysia Airlines says customers may be affected by Amadeus breach

By Thomson Reuters Oct 31, 2026 | 10:37 PM

SINGAPORE, Nov 1 (Reuters) – Malaysia Airlines said on Sunday that some customer information may have been affected by ​a cybersecurity incident involving Amadeus, its ‌reservation-technology provider.

• The airline joins Cathay Pacific Airways, Japan Airlines, South Korea’s Asiana Airlines and others in recent days that have reported ‌customer ​data was compromised in ⁠the Amadeus breach.

• Malaysia’s ⁠flag carrier said in a statement that the incident may have affected information processed between August 2023 and September ​this year.

• The airline said it is working with Amadeus and relevant ⁠parties to investigate the ⁠incident and assess its impact.

• ​Malaysia Airlines said its IT systems were not ​breached and there was no evidence ‌that financial information had been accessed.

• The airline encouraged customers to remain vigilant against suspicious or unsolicited communications, particularly those ⁠requesting personal or financial information.

• Amadeus said it had become aware of a vulnerability affecting ⁠a travel ‌booking display environment but did ⁠not respond to a question ​on ‌how many customers’ data were ​affected.

• In ⁠recent days Cathay Pacific and Japan Airlines reported that the breach had affected data involving 53,000 bookings and 92,000 customers, respectively.

(Reporting by Jun Yuan Yong; Editing by ​William Mallard)