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Scale AI rejects claims it illegally surveils AI-training workers

By Thomson Reuters Oct 28, 2026 | 6:47 AM

Oct 28 (Reuters) – Scale AI on Wednesday rejected the privacy complaints filed against it in four European ​countries as unfounded, saying its ‌platform’s practices were disclosed to workers and required their consent.

Privacy group noyb filed the complaints on Tuesday in France, Italy, the ‌Netherlands ​and Austria, alleging Scale’s ⁠Outlier platform illegally ⁠monitors more than 900,000 freelancers who produce training data for AI models, and asked regulators to fine the ​company.

• “The report’s claims are unfounded and inaccurate,” Scale said in an ⁠emailed statement to ⁠Reuters

• Scale said it uses ​standard tools to verify identities, prevent fraud, ​protect confidential project information and ensure ‌accurate payments

• Contributors know their pay rates before accepting tasks and those rates reflect skills, project details and ⁠location, it added

• A company spokesperson said certain projects use a separate tool that records ⁠time ‌spent and screen activity, which ⁠contributors opt into and ​manually ‌activate before starting work

• Scale ​does not ⁠sell workers’ personal data to third parties or use it to train customers’ AI models, the spokesperson said

(Reporting by Leo Marchandon in Gdansk, editing by ​Milla Nissi-Prussak)