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UAE lender ADCB says it has resolved tech-related disruption affecting some services

By Thomson Reuters Jul 6, 2026 | 8:04 AM

DUBAI, July 6 (Reuters) – Abu Dhabi Commercial Bank, the United Arab Emirates’ third-largest lender by ​assets, said on Monday ‌it has resolved a technology-related disruption that had affected certain banking services for the past week.

• The lender ‌did ​not specify what ⁠caused the issue, ⁠which it said “affected the ability of certain customers to access services through our mobile banking ​app, most notably payments and transfers”.

• It said the disruption ⁠was intermittent in ⁠nature, lasting a few ​hours on the affected days, and ​that no customer data or ‌balances were at risk during those periods.

• ADCB said its impact was limited to a segment ⁠of its retail “Aspire” customers, and that other systems including banking services for corporate ⁠clients ‌had remained fully operational ⁠and stable for the ​past ‌four days.

• The lender ​is majority ⁠owned by the Abu Dhabi government through sovereign wealth fund Mubadala Investment Company.

($1 = 3.6729 UAE dirham)

(Reporting by Federico Maccioni; Editing by ​Jan Harvey)