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Italy’s privacy watchdog fines Emirates over handling of passenger health data

By Thomson Reuters Jun 17, 2026 | 4:50 AM

ROME, June 17 (Reuters) – Italy’s data protection authority said on Wednesday it had fined ​the Emirates airline €180,000 ($208,890) for the ‌allegedly unfair handling of health data of passengers with reduced mobility.

• The case stemmed from a complaint ‌by ​a passenger who ⁠said Emirates had made ⁠her fill in a medical form even though she was not among the categories required ​to submit such documentation.

• The Italian regulator found that ⁠the processing of ⁠health data itself was ​lawful as necessary to guarantee safe ​transport and assistance, but identified ‌breaches on transparency and data storage limits.

• The authority said Emirates failed to provide sufficiently ⁠clear and complete privacy information, either on its website or through staff assisting ⁠passengers.

• ‌It also found that ⁠the airline retained health ​data ‌collected via medical forms ​for seven ⁠years, which it considered excessive and disproportionate.

• Emirates was not immediately available for comment.

($1 = 0.8617 euros)

(Reporting by Giulia Segreti, editing by ​Alvise Armellini)