×

Soccer-FIFA cancels mispriced free World Cup tickets after website error

By Thomson Reuters Jun 5, 2026 | 9:28 AM

June 5 (Reuters) – FIFA has cancelled World Cup tickets for about 60 fans who were able ​to mistakenly purchase them for ‌free due to a website error, and world soccer’s governing body is now asking for them to be paid in ‌full.

The ​affected fans were notified ⁠on Wednesday about ⁠tickets that were “allocated at no charge (0 USD) due to a prior payment issue during the checkout process”, ​FIFA said on X.

“The tickets requested by these fans remain reserved, ⁠and the affected ⁠fans have been invited to ​complete payment of the correct amount. ​FIFA regrets the error and any ‌inconvenience caused.”

It was the latest hiccup in what has been a controversial ticketing process for the tournament ⁠co-hosted by the U.S., Canada and Mexico. Last week the attorneys general of New ⁠York and ‌New Jersey said they ⁠had issued a subpoena to ​FIFA ‌over its ticketing practices ​amid concerns ⁠about fans’ seat locations at the World Cup.

The 48-team tournament runs from June 11 to July 19.

(Reporting by Nicole Fernandes in Toronto, editing by ​Ed Osmond)