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Westpac’s latest job cuts not AI-driven, spokesperson says

By Thomson Reuters Oct 22, 2026 | 2:18 AM

Oct 22 (Reuters) – About 140 roles affected by workforce changes at Australian lender Westpac this week were part of a broader organisational ​restructure, not AI-driven job cuts, a spokesperson ‌told Reuters on Thursday.

The Finance Sector Union, which represents bank and finance workers in the country, said in a separate statement that Westpac had joined larger rival National ‌Australia ​Bank in accelerating the rollout ⁠of “job-destroying AI”.

• The spokesperson ⁠said Westpac notified the FSU of the changes on Monday, a day before NAB announced plans to cut up to 2,500 jobs as part ​of efforts to simplify operations and reduce costs

• Australia’s banking industry has undergone significant workforce ⁠changes in recent years as ⁠lenders streamline operations and rein in ​costs

• The changes come against the backdrop of a ​softening labour market, with Australia’s jobless rate ‌rising to 4.7% in September after a prolonged period of high interest rates

• “These changes are not related to AI but rather a broader organisational restructure ⁠that’s been underway for some time,” the spokesperson said on Thursday

• The FSU added that more than 10,000 ⁠banking jobs ‌had been lost over the past ⁠two years and warned that further cuts ​could ‌add pressure on workers already carrying ​heavier workloads

• “A ⁠lack of strong regulatory guardrails for AI is another factor adding to workers’ sense of vulnerability,” the union added

• Shares of Westpac ended 0.4% higher at A$35.68

(Reporting by Anjali Singh in Bengaluru; Editing by ​Sherry Jacob-Phillips)