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UN digital tech agency launches initiative to improve trust in AI agents

By Thomson Reuters Jul 9, 2026 | 8:29 AM

By Olivia Le Poidevin

GENEVA, July 9 (Reuters) – The United Nation’s agency for digital technologies on Thursday announced a new ​initiative to improve the trust of ‌artificial intelligence agents, as increasingly autonomous AI systems raise concerns about accountability and human oversight.

AI agents are a new generation of artificial intelligence systems designed ‌to ​act independently on behalf of ⁠users, carrying out ⁠tasks ranging from scheduling and purchasing to complex business processes.

While they can improve productivity, they also run the risk of AI ​agents impersonating people and taking unauthorized decisions, according to the  International Telecommunication Union (ITU).

To address ⁠the risks, the ITU ⁠said at the AI for Good ​Summit in Geneva it would establish a Focus ​Group.

This group will develop frameworks aimed ‌at ensuring AI agents remain identifiable, trustworthy and subject to meaningful human control, particularly in sensitive areas such as financial transactions and ⁠critical infrastructure.

“AI agents will soon negotiate, transact and make decisions on our behalf,” said Focus Group ⁠Co-Chair Debora ‌Comparin, adding common international foundations ⁠were needed to establish who the ​agents ‌are and how and when ​they can ⁠be trusted.

The group will be comprised of technical, policy and legal experts and hold its first meeting in Paris in November and its second in Geneva in January.

(Reporting by Olivia ​Le Poidevin)