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Zoom raises annual forecasts, banks on AI features to drive demand

By Thomson Reuters May 21, 2026 | 4:33 PM

May 21 (Reuters) – Zoom Communications raised its annual revenue and profit forecasts on Thursday, betting on strong ​demand for its AI features ‌as the video conferencing platform looks to shore up enterprise and consumer spending.

Shares of the company were up more than 7% ‌in ​extended trading.

Zoom has been ⁠extensively integrating AI ⁠tools, including agents and companions, into its video meeting and communication services, to boost its appeal and attract more ​enterprise customers.

Here are more details:

• The company now expects fiscal 2027 ⁠revenue of between $5.08 ⁠billion and $5.09 billion, compared with ​its earlier forecast of $5.07 billion to $5.08 billion.

• ​It raised its annual adjusted earnings ‌per share (EPS) outlook to between $5.96 and $6, compared with its prior forecast of $5.77 to $5.81.

• The platform also authorized an ⁠additional $1 billion share buyback.

• Zoom forecast second-quarter revenue between $1.26 billion and $1.27 billion, compared with estimates ⁠of $1.27 billion, ‌according to data compiled ⁠by LSEG.

• It expects quarterly ​adjusted ‌EPS between $1.45 and $1.47, compared with ​analysts’ average ⁠estimate of $1.48.

• Revenue for the first quarter ended April 30 came in at $1.24 billion, beating estimates of $1.22 billion.

(Reporting by Zaheer Kachwala in Bengaluru; Editing by ​Diti Pujara)