Option Care Health says it is affected by UnitedHealth hack

By Thomson Reuters Mar 14, 2024 | 4:04 PM

(Reuters) – Homecare health services provider Option Care Health said on Thursday it has been affected by the cyberattack at UnitedHealth Group’s Change Healthcare unit, but does not expect the hack to materially impact its finances.

Option Care utilizes Change Healthcare’s services to verify benefits for existing and prospective patients, submission of claims to health plans for processing and payment as well as application of cash remittances.

The company said it has not identified any compromise or unauthorized access of its systems or networks due to the incident, adding it had disconnected its operations from Change Healthcare applications.

More than half of the company’s claims for services rendered since the hack remain unprocessed, Option Care said in a regulatory filing, and indicated it could affect financial results in the near term.

Change Healthcare processes about 50% of medical claims in the U.S. for around 900,000 physicians, 33,000 pharmacies, 5,500 hospitals and 600 laboratories.

The data breach, which has disrupted healthcare across the United States, is now under investigation by the U.S. government.

(Reporting by Mariam Sunny in Bengaluru; Editing by Shounak Dasgupta)